We’re so glad you’ve joined our community!
This is a place created for users of HDWR products — you can get technical support here, report an issue, share a suggestion, or check the latest information about our devices and software.
How to Get Technical Support
On the forum, you can get support in two ways:
Public Forum Posts
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You can create a new topic in the appropriate category — it will be visible publicly to all users.
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These posts can be answered by both other community members and the HDWR team.
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This is a great way if you want to get quick help from the community or share experiences.
Private Tickets
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If your issue requires confidentiality or involves sensitive data, you can create a private ticket.
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Simply send a private message to the user “Support Team” or contact us by email:
[email protected] -
Your submission will be entered into our ticketing system, and our team will respond as quickly as possible.
How to Start Using the Forum
Introduce yourself — add your photo and some information about yourself to your profile.
Get to know the community — browse current discussions and topics to better understand the forum. If you like something, use 
to show your appreciation!
Join the conversation — comment, ask questions, and share your experiences.
Before you post or start a new topic, please review our guidelines:
Terms of Service
Privacy Policy
Need Help?
If you’re not sure where to ask your question, you can post in the Sugestie category or contact the forum administrator directly.